Since 2004, Global Fix starts operations from the idea of people who seek a constant evolution of providing the best after-sales service in the market. Always maintaining excellence and innovating to exceed the expectations of our customers.

We empower our human resources to always seek efficient solutions, think beyond common practices. Always with analytical thinking in operations, to detect and implement optimizations in managed processes. Innovation, excellence and ethics are our values.

We enthusiastically address the challenges imposed, achieving a high impact on the management of support operations. We achieve lasting relationships with our allies, based on the results obtained from our management. We make operations trouble-free and delay-free for our suppliers.

Promoting responsible attitudes towards the environment. Applying environmental management directives. Contributing to a modern society in balance with its environment.
Business Planning
Efficient business planning is the key to our success. It helps us to efficiently manage finances, have the necessary resources and prioritize in the most required areas.
Human Resources
Our most valued asset. Always in constant evolution. Continually supporting their talents to help them grow personally and professionally.
Collecting information, analyzing, planning, testing and implementing strategies allows us to achieve the objectives efficiently.
Keeping in constant innovation allows us to design solutions for the challenges of the present and future. relying on new technologies, which simplify and provide total visibility of the operation.
Contribute to the progress of technologies by guaranteeing their availability among us as elements of collaboration in our daily lives.

Numbers to consider

More Than

Orders handled within TAT (Turn Around Time) agreed with our clients.

Less Than

RRR (Repeated Repair Rate) within 90 days of first repair.

More Than

Suppliers have worked with us, establishing long terms relations.

More Than

Millions of devices have been handled with high quality standards.
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Rep├║blica Dominicana


Organically grow the holistic world view of disruptive innovation via empowerment.
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Taking seamless key performance indicators offline to maximise the long tail.