At Global Fix we carry out consultancies listening to the needs of our clients and understanding their business. Providing them with a portfolio of technological products and services that strengthen their business strategies.
We have a great capacity to adapt to emerging technologies of a disruptive nature in a highly evolutionary environment. We can project, plan, execute and deploy products in the different areas that make up the technological infrastructure of a company.
From mobile devices such as cell phones and tablets or complementary accessories such as smart watches, VR devices, portable audio. Also managing consumer electronics products such as TV`s, home appliances of all sizes, we have handled all kinds of products on the market of after-sales service with the best results for our partners.
We use “Carry-In” type services, based on multiple collection points to a centralized manager or HUB for products that are easy to move, or “In-Home” type services for larger products such as appliances combined with a customer service that guarantees optimal SLA and high quality standards
As a complement, we carry out an ideal handling of materials based on consumption statistics, related failures by product type to generate a high rate of customer satisfaction through a total support experience without complications. This strengthens the presence of brands, avoiding the loss of market share and poor perception by consumers. This makes Global Fix the ideal partner for manufacturers of products and services that need both warranty and non-warranty support, building trust in the brand. For users, it is vitally important to have the guarantee of a product that they can continue to use.